EmpowerLine Malawi Privacy Policy
Welcome to EmpowerLine Malawi App (the “App”). Your privacy is important to us, and we are committed to protecting your personal data under the Data Protection Act 2024. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this policy carefully. By using the App, you agree to the terms of this Privacy Policy.
1. Introduction
Personal information (or “personal data” as defined in the Data Protection Act 2024) is any data relating to an identifiable natural person which can directly or indirectly identify you. . This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service. In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to your activities after leaving our app.2. Information We Collect
We process your personal data following the principles of lawfulness, fairness, and transparency as required by the Data Protection Act 2024. Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information. “Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions. “Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our products and services.3. Log Data
When you use our App, our servers may automatically log the standard data provided by your device. It may include your device’s Internet Protocol (IP) address, your OS type and version, the screens you visit, the time and date of your visit, the time spent on each screen, and other details about your visit. Additionally, if you encounter specific errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you tried to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even at the moment they occur, that they have occurred, or what the nature of the error is. Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.4. Device Data
When you use our App or interact with our services, we may automatically collect data about your device, such as:- Device Type
- Operating System
- Unique device identifiers
5. Personal Information
We may ask for personal information — for example, when you submit content to us or when you contact us — which may include one or more of the following:- Name
6. User-Generated Content
We consider “user-generated content” to be materials (text, image and/or video content) voluntarily supplied to us by our users for the purpose of publication on our website or re-publishing on our social media channels. All user-generated content is associated with the account or email address used to submit the materials. Please be aware that any content you submit for the purpose of publication will be public after posting (and subsequent review or vetting process). Once published, it may be accessible to third parties not covered under this privacy policy.7. Legitimate Reasons for Processing Your Personal Information
We only collect and use your personal information with a valid legal basis as per Section 8(2) of the Data Protection Act 2024. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.8. Collection and Use of Information
We may collect personal information from you when you do any of the following on our app:- Register for an account
- Sign up to receive updates from us via email or social media channels.
- Use a mobile device or web browser to access our content
- Contact us via email, social media, or on any similar technologies
- When you mention us on social media
- to provide you with our platform’s core features and services
- to enable you to customise or personalise your experience of our App
- to deliver products and/or services to you
- to contact and communicate with you
- to enable you to access and use our App, associated applications, and associated social media platforms
- to comply with our legal obligations and resolve any disputes that we may have
- for security and fraud prevention, and to ensure that our sites and apps are safe, secure, and used in line with our terms of use